To determine whether items sold and fulfilled by a third-party seller can be returned, check the returns policy set by the seller. Third-party sellers on Amazon.sg are expected to offer returns on an equivalent basis, but their policies may vary. Unless otherwise stated, original shipping charges will not be refunded on returns due to customer choice/error. Replacements are only available for items that are sold and fulfilled by Amazon SG – see About Replacements and Amazon.sg Refunds Policy.ĭamaged/defective or any Amazon error returns will receive a full refund including a refund of original shipping charges. When you return an item, you may see an option for a refund or replacement. Products are returnable on Amazon.sg within the 15 day return window for any reason on Amazon.sg. Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.Video Games (Accessories and Games) 15 Days Returnable Turn the printer off, wait 30 seconds, and then turn it on.

Restart the printer to clear any error states.

Resolve any errors before you use the printer.

Make sure no error messages or blinking lights display on the printer control panel.

Make sure the correct ink or toner cartridges are installed and the printer has sufficient ink or toner for your print job.

Make sure paper is loaded into the input tray and the paper width guides rest gently against the sides of the stack.

Press the Power button to wake it or turn it on.

Make sure the printer is not off or in Sleep mode.

The printer should be on, have paper in the input tray, have sufficient ink or toner, and display no errors or blinking lights.

Try using the printer after each task to see if the issue is resolved.

Perform the following tasks in the order given. On your Windows computer or Mac, the printer status is Offline and the printer does not print. Thank you for posting your query, I will be glad to help you. Business PCs, Workstations and Point of Sale Systems.Printer Wireless, Networking & Internet.

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